Privacy Policy

We are Mystic Answers. For the purpose of UK data protection law, we are the data controller of your personal information. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at mysticanswer@gmail.com.

We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data (e.g., name, username).

Contact Data (e.g., email address).

Birth Data (e.g., date, time, and location of birth for astrological charts).

Financial Data (processed by Stripe; we do not store your card details).

Interaction Data (e.g., details of your queries for readings, dream descriptions).

Technical Data (e.g., IP address, browser type, cookies).

We use your data to provide and manage your access to our services, to process payments for your purchases, to communicate with you, and to improve our offerings. The legal basis for processing your data is typically the performance of a contract with you, and your consent for specific features.

We will not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as our payment processor (Stripe). These parties are required to respect the security of your personal data and to treat it in accordance with the law.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Under UK data protection laws, you have rights including: the right to request access, correction, erasure, or restriction of your personal data; the right to object to processing; and the right to data portability. To exercise these rights, please contact us. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).