Legal document
Privacy Policy
This Privacy Policy describes how Mystic Answers (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services. We are committed to protecting your privacy in compliance with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, and birth date, time, and location for generating readings. We also collect information automatically when you use our Service, such as your IP address, device type, and browsing activity. Payment information is collected and processed by our third-party processor, Stripe; we do not store your full credit card details.
2. How We Use Your Information
We use your information to: provide, maintain, and personalize the Service; process your transactions; communicate with you, including sending service-related emails and promotional offers (which you can opt out of); and monitor and analyze trends and usage to improve the Service.
3. How We Share Your Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe) and web hosting. We may also disclose information if required by law or to protect the rights, property, or safety of Mystic Answers, our users, or others.
4. Your U.S. Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to know what information we collect, the right to delete your information, the right to correct inaccurate information, and the right to opt-out of the 'sale' or 'sharing' of your personal information. To exercise these rights, please contact us at mysticanswer@gmail.com. We will verify your request and respond within the timeframe required by law.
5. Data Security and Retention
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure. We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, or as required by law.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of the Service after any changes indicates your acceptance of the new policy.
